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News & Views

ISMS.online SOC2 turns compliance into a competitive advantage

Global SaaS platform for information security and privacy compliance, ISMS.online launches a fully integrated SOC 2 solution designed to help organizations accelerate compliance, enhance credibility, and strengthen their market position.

At the heart of the solution is ISMS.online’s Assured Results Method (ARM), a proven 12-step framework that aligns the entire organization around a shared compliance roadmap.  Supported by expert onboarding, timeline tracking, and built-in best practices, ARM ensures teams stay on target from day one to audit.

With up to 81% of the work pre-mapped and ready to go, customers benefit from a significant head start.  The platform includes a complete set of pre-written policies and controls aligned to the SOC 2 framework, reducing time to value, minimizing resource demands, and eliminating guesswork.  

Every customer has access to Virtual Coach, an always-on support feature built into the platform that delivers expert videos, checklists, and actionable insights exactly when they’re needed to empower internal teams – technical or not – to confidently take ownership of compliance without the usual confusion or consultancy costs.  

“For leadership teams focused on efficiency and speed, this represents a clear return on investment from day one.  As customer data volumes and cyber risks increase, SOC 2 has become a must-have for SaaS, technology, and service providers navigating buyer, investor, and regulatory scrutiny,” says Chris Newton-Smith, CEO, ISMS.online.  “SOC 2 is no longer a technical checkbox; it’s a signal of business readiness.  We help our customers reach that milestone faster, with less disruption and far greater confidence.”

ISMS.online goes far beyond simply providing a platform.  Each customer is paired with a dedicated success manager, not just a helpdesk, who acts as an extension of their internal team.  This dedicated support model ensures clear accountability, fast issue resolution, and strategic guidance throughout the journey to certification and beyond.

“Technology alone doesn’t deliver compliance; it’s the combination of people, process, and the right platform,” added Newton-Smith.  “That’s the unique value we deliver; we don’t just give you tools, we provide structure, support, and a team that knows how to get you across the line.”

This joined-up approach is increasingly vital.  Research shows that 72% of B2B buyers now require SOC 2 from vendors before signing contracts, and Gartner predicts that more than 60% of organizations will demand certification from cloud service providers by 2026.  Companies that can clearly demonstrate strong security practices are three times more likely to retain enterprise clients over the long term.

For leadership teams focused on growth, investment, or market expansion, SOC 2 provides a clear, credible way to demonstrate operational resilience, reduce friction in procurement, and strengthen customer trust.  “Our customers don’t just want compliance; they want confidence,” says Newton-Smith.  “Confidence that they’re meeting expectations, protecting their brand, and creating a foundation for sustainable growth.  That’s what we deliver.”

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